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About
Gotcare was founded in Toronto in 2018 by Chenny Xia, a former consultant, and Carol MacDonald, an occupational therapist, after a consulting project with a consortium of home-care companies convinced them to build the fix themselves. Its platform matches clients with care workers by language, cultural background, proximity and specialization; workers choose which assignments to accept but sit on Gotcare's payroll with EI, CPP and vacation pay, starting at $23 an hour (the 2022 published rate) — roughly 15-20 percent above other providers. A certified B Corporation and Living Wage Employer, Gotcare runs on a double bottom line, valuing impact and profit equally. It serves older adults, people recovering from accidents or injuries (via insurers and case managers), and people with intellectual and developmental disabilities, covering most of Canada except the far north, with offices in Toronto, Vancouver and Edmonton. Revenue comes from private insurers, Ontario's Family Managed Home Care program, Jordan's Principle and provincial contracts. After a $1.2M seed in 2021, Gotcare grew from $100K to over $4M ARR in four years, reached roughly $7.5M in revenue by late 2025, and closed a Series A in fall 2025 (founder-announced; the lead, a French investor per Xia, has not been publicly named).
Backers
Seed (2021, $1.2M): Red Thread Ventures, SheEO (now Coralus) and the Telus Pollinator Fund for Good. Series A announced September 2025, led by a French investor Xia had known for two and a half years (assumption — founder-stated on stage; lead not named publicly, and no press coverage found as of Jul 2026).
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Quick answers
What does Gotcare do?
Gotcare is a home health provider serving most of Canada (except the far north). Its platform matches clients with personal support workers and nurses based on language, cultural background, proximity and specialization, and — unlike gig marketplaces — puts those workers on company payroll with benefits and a living wage.
How is Gotcare different from a traditional home-care agency?
Pay and flexibility. Workers start at $23 an hour (2022 rate) with EI, CPP and vacation pay — roughly 15-20 percent above other providers — while keeping the freedom to accept or decline assignments. Gotcare is a certified B Corporation and Living Wage Employer, run on a double bottom line where impact and profit are valued equally; co-founder Chenny Xia argues the wage gap is the root of Canada's care-worker shortage.
Who pays for Gotcare's services?
A mix of funders: private insurers covering workplace and disability benefits, Ontario's Family Managed Home Care program, the federal Jordan's Principle initiative for Indigenous children with disabilities, and provincial contracts — including an eight-figure provincial contract Xia has cited.