ecosystem / companies / rl-solutions

RL Solutions

RL Solutions was a Toronto company whose software let hospitals report and analyse patient-safety incidents, feedback and risk — the record of what went wrong and why. Founded by Sanjay Malaviya, it merged with the UK's Datix in 2018 to form RLDatix.

Acquired

Healthcare SoftwareTorontoFounded 1997
3,000+clients in 19 countries for the merged RL Solutions and Datix, at the July 2018 announcementPR Newswire, RL Solutions and Datix to Join Forces

The people

What they build

RL6Incident reporting, feedback and risk management for hospitals and health systems.

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Working at RL Solutions

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On the TechTO stage

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About

RL Solutions sold into a market where the product only works if staff trust it: incident reporting fails when people expect blame rather than learning. Malaviya built the company around that, and made the argument on TechTO's HealthTO stage in April 2018. Three months later RL Solutions and Datix announced they were joining forces, creating a company of more than 300 staff with over 3,000 clients across 19 countries. Datix CEO Seyed Mortazavi led the combined business, RLDatix; Malaviya became chairman of its board.

Backers

Founder-owned before the 2018 merger with TA Associates-backed Datix.

Some figures are founder-stated, not independently confirmed

Quick answers

What did RL Solutions do?

Patient-safety software: hospitals used it to report incidents, capture patient feedback and manage risk, then analyse the results to prevent recurrence.

What is RLDatix?

The company formed when RL Solutions merged with Datix in 2018. It continues to operate; RL Solutions no longer trades under its own name.

Who founded RL Solutions?

Sanjay Malaviya, who ran it as CEO and became chairman of the RLDatix board after the merger.

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Maintained by TechTO · facts sourced and dated · last reviewed Aug 2, 2026