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Albert Tai on the TechTO stage

Albert Tai

Co-founder & CEO, Hypercare

Health TechTorontoOn TechTO stages since 2019

Albert Tai is the co-founder and CEO of Hypercare, a Toronto healthcare-collaboration platform he describes as 'Slack and PagerDuty for healthcare' that replaces pagers and fax machines with secure, real-time messaging and on-call scheduling. He built it after shadowing on-call physicians during his master's at the University of Toronto. Hypercare runs in 60+ healthcare organizations, including SickKids.

On the TechTO stage ×1

First seen on the TechTO stage in 2019. Every talk is searchable — ask the archive about Albert

In their words

We're basically Slack and PagerDuty for healthcare. That's the quick story of it.

TechTO HealthTO, Nov 2019 · watch at 0:54

Pagers are not real-time, so people pick up consumer texting apps like WhatsApp and iMessage. But you still can't understand who's on call.

TechTO HealthTO, Nov 2019 · watch at 1:48

Clinicians have to spend 45 minutes to an hour triaging through the phone just to figure out who's the family physician.

TechTO HealthTO, Nov 2019 · watch at 2:17
A few quotes can’t cover everything Albert said on the TechTO stage. 1,600+ talks are searchable.Ask about Albert

Quick answers

What is Hypercare?

A healthcare communication and coordination platform, 'Slack and PagerDuty for healthcare,' that replaces pagers, fax and consumer texting with secure real-time messaging, on-call scheduling and clinical task hand-offs. Co-founded and led by Albert Tai.

Why did Albert Tai start Hypercare?

While doing a master's at the University of Toronto he shadowed on-call physicians and was struck that they still coordinated patient care with pagers and fax machines. Hypercare is his answer to that problem.

Who uses Hypercare?

More than 60 healthcare organizations across North America, including SickKids and Health Sciences North, supporting thousands of clinicians.

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Maintained by TechTO · facts sourced and dated · last reviewed Jul 17, 2026