On the TechTO stage ×2
Chakameh Shafii demos her new website Tranqool
Watch on YouTube ↗Getting Customers (Un)comfortable
Watch on YouTube ↗First seen on the TechTO stage in 2016. Every talk is searchable — ask the archive about Chakameh ↗
In their words
People like myself — I actually had anxiety, and this platform is the outcome of my own personal need for therapy.
Once they get to realization, it's the loneliest part of a customer's journey, because it's the time they realize they have a problem. And it's our job to make those vulnerable customers feel welcomed.
If we look at how many people search for online counselling and land on our page, and how many of them sign up — less than 20% of them sign up. So that's 80% of people who are still in denial.
Around the web ×2
Quick answers
What is Chakameh Shafii known for?
Co-founding TranQool in 2015 with Saeed Zeinali and Babak Shahabi — a Toronto platform that connected people to licensed therapists over encrypted video for a $60 flat rate. She was its CEO.
What happened to TranQool?
It stopped operating on October 31, 2017. HumanaCare, a Markham employee-health provider, acquired its technology and brand in a deal that closed May 8, 2018.
What does Chakameh Shafii do now?
She is Head of Product Management, Data & AI at Zalando in Berlin. Before that she led digital product at TFP Fertility Group and worked at Sidekick Health.
Why did she start TranQool?
Her own anxiety. As she put it on the TechTO stage in February 2016, the platform was 'the outcome of my own personal need for therapy'.