On the TechTO stage ×3
Managing Hypergrowth
Watch on YouTube ↗
Clutch Fills Up the Tank with $60M
Watch on YouTube ↗Fireside Chat with Dan Park of Clutch
Watch on YouTube ↗First seen on a TechTO stage in 2020. Every TechTO talk is searchable — ask the archive about Dan ↗
In their words
When I say fake it till you make it, you gotta hustle like a duck: on the surface you are cool, calm and collected — underneath, you are hustling and you're running hard.
I was literally in my living room — I think I was in the fetal position — telling my wife, I don't know what's gonna happen here, because we were running out of cash.
I get a kick out of it personally — I think disruption is fun. If you get a lot of pushback from incumbents, that probably means you're onto something.
Around the web ×6
Quick answers
What is Clutch?
A vertically integrated online used-car retailer. You pick from thousands of cars at clutch.ca; every one is bought into inventory, inspected and certified, delivered to your driveway, and backed by a 10-day money-back guarantee. It raised $60M in spring 2021 ($20M equity plus $40M in debt for inventory financing).
What did Dan Park do before Clutch?
He was a VC, then left to operate at Uber, where he ran Uber Eats in Canada: Toronto was its global launch city, and it scaled to almost a million deliveries a week. Clutch founder Stephen Seibel recruited him as CEO in September 2019.
What's his playbook for managing hypergrowth?
Three learnings from the notebook he kept at Uber: fake it till you make it (hustle like a duck), empower your people (high alignment, high autonomy), and find your operating rhythm (pick key metrics, assign accountability, review, act, repeat). And expect everything to break every time you double.