On the TechTO stage ×1
First seen on the TechTO stage in 2026. Every talk is searchable — ask the archive about Jason ↗
In their words
The more context you can stack into one place, the more that your people and your AI can all leverage and maximize and make use of that context. That to me is RevOps done right for CS.
The second that you think you've perfectly optimized it, you're losing.
Quick answers
What does Jason Myers do?
He is head of customer success at Rootly, the AI-native on-call and incident-management company headquartered in Toronto. He previously led customer success at Ada, Altrio, Shakudo and Secoda.
What was Jason Myers' TechTO talk about?
Why customer success is the most underinvested function in early-stage go-to-market, and how consolidating customer data from Salesforce, Snowflake and Pylon into a single source of truth changed how his team works. Presented at Sales Toronto in May 2026.
Where is Jason Myers based?
Toronto. Rootly's Toronto office is where he works; the company also describes itself as Toronto-headquartered.