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Katie Herbert on the TechTO stage

Katie Herbert

Co-founder & CEO, Healthkind

Health techTorontoOn TechTO stages since 2026

Katie Herbert co-founded Healthkind, a Toronto platform that automates and personalises the messages clinics send patients. She was head of product at Akira Health before its sale to TELUS, then helped scale TELUS Health Virtual Care. Her pitch is that patient communication is the unglamorous layer under every care journey.

On the TechTO stage ×1

First seen on the TechTO stage in 2026. Every talk is searchable — ask the archive about Katie

In their words

Patient communications is really the underbelly of almost every single patient journey that you can imagine.

TechTO, Mar 2026 · watch at 5:40

In understanding clinical workflows really deeply, you understand where the dollars flow. When we think about our business model, it's tied to these important outcomes that clinics really care about.

TechTO, Mar 2026 · watch at 7:25

I think about impact in two domains. One is, does it help a lot of people? And two, is the problem or opportunity meaningful?

TechTO, Mar 2026 · watch at 5:14
A few quotes can’t cover everything Katie said on the TechTO stage. 1,600+ talks are searchable.Ask about Katie

More from TechTO ×1

Around the web ×1

Quick answers

What is Healthkind?

A Toronto company whose AI platform consolidates and automates the messages clinics and care teams send patients. Its own site claims 94% of patient messages handled by its AI and more than 36,000 messages a month at one client. Herbert and Matt Zukowski founded it in 2023.

How does she argue health tech pays for itself?

By tying the product to a cost the clinic already feels. She told TechTO that a cardiology clinic loses hundreds of dollars when a patient does not show up, plus roughly a hundred more in supply waste — so getting someone to attend maps straight onto an outcome the clinic will pay for.

What did she build before Healthkind?

She was head of product at Akira Health, Canada's first virtual care provider, which sold to TELUS Health in 2019, and then worked on scaling TELUS Health Virtual Care. Zukowski, her Healthkind co-founder, was Akira's CTO.

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Maintained by TechTO · facts sourced and dated · last reviewed Aug 13, 2026