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Krystle Olson on the TechTO stage

Krystle Olson

VP, Human Resources, FreshBooks

HR TechTorontoOn TechTO stages since 2021

Krystle Olson is VP of Human Resources at FreshBooks in Toronto, where she previously led talent acquisition. She was Talent Attraction Lead at Shopify from 2019 to 2021, during the year Shopify set out to hire 2,021 engineers. She joined TechTO's talent event in 2021 to explain how that hiring push actually worked.

On the TechTO stage ×1

First seen on the TechTO stage in 2021. Every talk is searchable — ask the archive about Krystle

In their words

optimize for a human on the other side of the screen even if you think they're going to use a keyword parser

TechTO Talent, Apr 2021 · watch at 19:15

approach that person with curiosity about why they choose to be a part of that organization

TechTO Talent, Apr 2021 · watch at 14:11

you may not be building you know a company or a product but you're building yourself

TechTO Talent, Apr 2021 · watch at 10:58
A few quotes can’t cover everything Krystle said on the TechTO stage. 1,600+ talks are searchable.Ask about Krystle

Quick answers

What does Krystle Olson do?

She is Vice President of Human Resources at FreshBooks in Toronto, having joined the company's talent acquisition team after leaving Shopify in 2021.

What was her role at Shopify?

Talent Attraction Lead from 2019 to 2021, responsible for the sourcing programs behind Shopify's push to recruit 2,021 engineers in 2021.

What did she talk about at TechTO?

A April 2021 talent session on how Shopify attracted engineers at that scale, and what candidates should do instead of cold-messaging a random employee.

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Maintained by TechTO · facts sourced and dated · last reviewed Jul 27, 2026