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Carol MacDonald

Co-founder, Gotcare; President & Chief Care Officer, Gotcare

Home healthcare

Carol MacDonald is an occupational therapist who co-founded Gotcare, a Toronto home-care company, with Chenny Xia in 2018. She is now its President and Chief Care Officer. Before Gotcare she ran an occupational therapy company for more than a decade, which was acquired in 2008. She has spent over 30 years in complex home care.

Carol hasn’t spoken on a TechTO, TechVancouver or TechWaterloo stage. This profile is here because Carol co-founded Gotcare, which appears in 1 talk in the archive.

Quick answers

Who is Carol MacDonald?

The Globe and Mail reported on 2022-08-02 that Gotcare was founded in 2018 by Chenny Xia and Carol MacDonald, a former occupational therapist. Toronto Life's 2022-03-10 profile named her co-founder and president of Gotcare.

What is her role at Gotcare today?

Gotcare's about page, checked 2026-09-19, lists Carol MacDonald as President & Chief Care Officer in its founding team, with the credentials OT Reg. and BA (Gerontology), 32 years in complex home care, and a 2025 CAOT Award of Merit.

What did she do before Gotcare?

In Toronto Life's 2022-03-10 profile she said she owned an OT company for more than a decade that was acquired in 2008. The Women Entrepreneurship Knowledge Hub's profile, published 2021-12-16, names that firm as Fulcrum Consultants and says it was acquired by LifeMark Health.

Where did the idea for Gotcare come from?

She told Toronto Life (2022-03-10) that in 2015 she saw clients paying agencies heavily to manage their care, and decided consumers could take ownership of it, which would cut agency costs and let personal support workers earn more.

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Maintained by TechTO · facts sourced and dated · last reviewed Sep 19, 2026