On the TechTO stage ×1
First seen on the TechTO stage in 2021. Every talk is searchable — ask the archive about Keri ↗
In their words
I've spent my whole career trying to transform financial services and find a better way to make this sector work for people.
Companies that help people operate their businesses more efficiently, or help them operate in their consumer lives more efficiently — those are the places where people are going to want to transact and execute financial services. Not necessarily at a traditional bank.
I started calling around to some of his customers, and they started telling me how amazing this guy is. Product's not perfect, but he listens, he's incorporating our feedback, and we really believe this is going to be an incredible product.
More from TechTO ×1
Quick answers
What does Keri Gohman do now?
She is CEO of PatientNow, a software company serving medical aesthetics and wellness clinics. She started in March 2025, after running CARET, a software and payments company for small law firms.
What did Keri Gohman do before venture capital?
Twenty years as an operator in financial services — GE, Intuit and Capital One, where she ran the small business bank, then Xero, where she was president of the Americas and ran the global app marketplace. That team acquired Toronto's Hubdoc.
What was she doing on the TechTO stage?
She was an operating partner at Bain Capital Ventures and had led its investment in Relay Financial. On TechTO's Founders & Funding in July 2021 she and Relay co-founder Yoseph West walked through how the deal came together, including the customer calls that convinced her.