Lana Novikova

Founder & CEO, Heartbeat Ai

AITorontoOn TechTO stages since 2017

Lana Novikova founded Heartbeat Ai in 2015 and runs it as CEO. The Toronto company reads unstructured text — open-ended survey answers, product reviews, customer and employee feedback — and sorts the emotions in it into more than 70 clusters. She spoke at TechTO in 2017 on keeping humans at the centre of AI.

On the TechTO stage ×1

TECHTO9:36

Lana Novikova of Heartbeat Ai presents Putting Humans in the Center of AI

TechTO · October 2017

Watch on YouTube ↗

First seen on the TechTO stage in 2017. Every talk is searchable — ask the archive about Lana ↗

In their words

AI is a machine that can make a perfect chess move even when your room is on fire.

TechTO, Oct 2017 · watch at 01:11 ↗

We've got to bring back the contextual understanding we've got to bring back knowledge abstraction and reasoning.

TechTO, Oct 2017 · watch at 02:26 ↗

It's not just one company I think it's a community.

TechTO, Oct 2017 · watch at 07:21 ↗

A few quotes can’t cover everything Lana said on the TechTO stage. 1,600+ talks are searchable.Ask about Lana ↗

Quick answers

What is Lana Novikova known for?

Founding Heartbeat Ai in 2015 and running it as CEO. Its software reads open-ended text — survey answers, reviews, employee feedback — and maps the emotions in it into 70+ clusters.

What did Lana Novikova talk about at TechTO?

An October 2017 talk on the role AI would take in daily life and why humans have to stay at the centre of it.

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Maintained by TechTO · facts sourced and dated · last reviewed Jul 25, 2026