The people
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Working at Heartbeat Ai
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On the TechTO stage
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About
Heartbeat Ai works on the part of research that numbers miss: what people write in the comment box. Its platform maps that text to 70+ emotion clusters and visualises the result for market researchers and employee-experience teams. Founder and CEO Lana Novikova argued the case for it at TechTO in October 2017, in a talk about keeping humans at the centre of AI.
Backers
Not verified
Quick answers
What does Heartbeat Ai do?
It analyses unstructured text — survey open-ends, reviews, customer and employee feedback — and identifies the emotions in it, grouping them into more than 70 clusters.
Who founded Heartbeat Ai?
Lana Novikova, in 2015. She is founder and CEO.