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Melissa Madian on the TechTO stage

Melissa Madian

Founder & Chief Fabulous Officer, TMM Enablement Services

Sales enablementTorontoOn TechTO stages since 2016

Melissa Madian runs TMM Enablement Services, the Toronto consultancy she founded to build sales-enablement functions for revenue teams: process, tooling and training. She was among the first people to hold a sales-enablement title in B2B software, including at Vision Critical, and wrote the book Enabler? I Hardly Know Her! on the sales experience.

On the TechTO stage ×1

First seen on the TechTO stage in 2016. Every talk is searchable — ask the archive about Melissa

In their words

there is a function a person a department that provides you as sellers with the process tools and training that you need to close more business faster

TechTO SalesTO, Dec 2016 · watch at 05:43

salespeople are a very expensive resource if you bring the wrong salesperson in might be a great person but if they're wrong for your business it costs you a lot of money down the line

TechTO SalesTO, Dec 2016 · watch at 09:00

why as salespeople are we not practicing what we're going to say in front of the customer before we actually get in front of the customer and say it

TechTO SalesTO, Dec 2016 · watch at 10:29
A few quotes can’t cover everything Melissa said on the TechTO stage. 1,600+ talks are searchable.Ask about Melissa

Quick answers

What is sales enablement?

The function Madian defined at TechTO's SalesTO edition in 2016: giving a sales team the process, tools and training it needs to close faster, and measuring whether that actually happened rather than assuming it did.

What does TMM Enablement Services do?

Her consultancy builds that function for other companies' revenue-generating teams — process, tools and training — rather than running it in-house at one employer.

What was her role at Vision Critical?

She led sales enablement at the Vancouver customer-intelligence company, the role she was in when she took the TechTO stage in December 2016.

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Maintained by TechTO · facts sourced and dated · last reviewed Jul 30, 2026