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Nathalie Garcia on the TechTO stage

Nathalie Garcia

Co-founder, Practice Better

Health TechTorontoOn TechTO stages since 2014

Nathalie Garcia co-founded Practice Better in 2014 with Graeme Downes after her own holistic nutrition practice left her buried in admin. The Toronto company now sells practice-management software to health and wellness practitioners worldwide. She was CEO until May 2023, when Kim Walsh took over and Garcia moved to Chief Strategy Officer.

On the TechTO stage ×1

First seen on the TechTO stage in 2014. Every talk is searchable — ask the archive about Nathalie

In their words

at some point if you're lucky you stopped being your own ideal client and that's a really good problem to have

TechTO HealthTO, Nov 2019 · watch at 03:01

I'm not solving a tech problem I'm solving their problem with tech

TechTO HealthTO, Nov 2019 · watch at 06:08
A few quotes can’t cover everything Nathalie said on the TechTO stage. 1,600+ talks are searchable.Ask about Nathalie

Around the web ×1

Quick answers

Who is Nathalie Garcia?

A former holistic nutritionist who co-founded Practice Better in 2014 to solve the back-office workload she faced in her own practice. She led the company as CEO until 2023.

What did she tell HealthTO about customer feedback?

That she and her co-founder deliberately kept doing customer support themselves long past the point most founders hand it off, because it was the only way to stay close to a problem they had stopped personally having.

What is her role at Practice Better now?

Practice Better announced in May 2023 that Garcia would move from CEO to Chief Strategy Officer, with Kim Walsh appointed CEO.

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Maintained by TechTO · facts sourced and dated · last reviewed Jul 31, 2026