On the TechTO stage ×1
First seen on the TechTO stage in 2014. Every talk is searchable — ask the archive about Nathalie ↗
In their words
at some point if you're lucky you stopped being your own ideal client and that's a really good problem to have
I'm not solving a tech problem I'm solving their problem with tech
Around the web ×1
Quick answers
Who is Nathalie Garcia?
A former holistic nutritionist who co-founded Practice Better in 2014 to solve the back-office workload she faced in her own practice. She led the company as CEO until 2023.
What did she tell HealthTO about customer feedback?
That she and her co-founder deliberately kept doing customer support themselves long past the point most founders hand it off, because it was the only way to stay close to a problem they had stopped personally having.
What is her role at Practice Better now?
Practice Better announced in May 2023 that Garcia would move from CEO to Chief Strategy Officer, with Kim Walsh appointed CEO.
