On the TechTO stage ×1
First seen on the TechTO stage in 2016. Every talk is searchable — ask the archive about Nicholas ↗
In their words
be picky about who you work with because those first customers are going to impact what your product looks like and the features that you build
high touch technical support is something that startups can uniquely use to differentiate over much larger organizations because you know much larger enterprise might not take the time to work with a customer one on one like that
Around the web ×2
Quick answers
What is Nicholas Chepesiuk known for?
Founding OnCall Health, the Toronto virtual-care platform used by clinics, insurers and employers across North America. It was acquired by Qualifacts, a Warburg Pincus company, in November 2022.
Why did OnCall Health stop being an on-demand app?
He told HealthTO it launched as download-and-see-a-doctor, then found virtual care worked better augmenting an existing clinician relationship — a first consult before an in-person visit, or a follow-up after one.
What did he say about Canada's virtual-care rules?
That the landscape is fragmented: BC lets physicians use any compliant tool and bill for it, Ontario routed billing through government software. That pushed OnCall Health toward insurers and employers in the private sector.