On the TechTO stage ×1
First seen on the TechTO stage in 2025. Every talk is searchable — ask the archive about Raphael ↗
In their words
with startups, I really had to get into the mindset of get it to good enough, but do it fast enough that you can course correct.
Franchise businesses, they're in the business of creating clones of themselves. Their knowledge, their operating system, the ops manuals, the training videos, their procedure statements, the compliance documents — all of this stuff that franchisees really need to succeed, but access is really hard.
anybody I ask, “is knowledge management important?” they'll say yes. But then you ask a CXO of that enterprise, a consulting firm or a law firm or whatever, “is this a top 10 priority for you this year?” No, it's not.
Around the web ×1
Quick answers
What does EZee Assist do?
It gives franchise and hub-and-spoke businesses an AI layer over their own operating manuals and internal materials, so staff can ask a question by text and get an answer instead of escalating to head office.
Who backs EZee Assist?
Its $1.85M CAD pre-seed announced in December 2023 came from Antler, N49P, 10VC, Hustle Fund and angels including Dan Monaghan, Dr. Chen Fong, Ajay Agrawal and Jenny Yang.
What did he speak about at TechTO?
His path to success building EZee Assist, in October 2025.