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Sandy Penn Whitehouse on the TechVancouver stage

Sandy Penn Whitehouse

Co-founder & CEO, Tickit Health

Digital healthVancouverOn TechVancouver stages since 2017

Dr. Sandy Penn Whitehouse is a paediatrician and adolescent medicine specialist who co-founded Tickit Health in Vancouver in 2011. Struggling as an emergency medical director to get straight answers from young patients, she built a visual questionnaire they would actually complete. She took the TechVancouver stage in December 2017 with the three steps that moved the company.

On the TechVancouver stage ×1

First seen on the TechVancouver stage in 2017. Every talk is searchable — ask the archive about Sandy

In their words

the science of medicine was very good and there was lots and lots of research and work done about the science of medicine but actually the communication in medicine was really failing and poor and lots of people weren't getting the care and treatment they needed because of communication

TechVancouver, Dec 2017 · watch at 01:34

the technology had to work for people and sort of not like art for art's sake but in and not have the technology

TechVancouver, Dec 2017 · watch at 02:55

the products only 10 percent of what of what your company is about you're going to need to focus on a few other things

TechVancouver, Dec 2017 · watch at 03:17
A few quotes can’t cover everything Sandy said on the TechVancouver stage. 1,600+ talks are searchable.Ask about Sandy

Around the web ×1

Quick answers

What is Tickit Health?

A Vancouver digital health company whose software collects health information directly from patients on a tablet or phone before an appointment, using images and icons rather than dense text.

Why did she build it?

As medical director of emergency services at BC Children's Hospital she could not reliably get accurate answers from adolescent patients face to face. A visual, self-completed questionnaire got better ones.

What was her TechVancouver talk about?

Three specific steps that moved the company forward — a deliberately short list, aimed at founders selling into hospitals and clinics.

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Maintained by TechTO · facts sourced and dated · last reviewed Aug 2, 2026