The people
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Working at Finn AI
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On the TechVancouver stage
Nat Cartwright of Finn presents Building a successful company from a product you know nothing about
Watch on YouTube ↗Raise of the Month: Finn AI
Watch on YouTube ↗Every talk is searchable — ask the archive about Finn AI ↗
About
Finn AI started as Payso, a peer-to-peer payments app, and pivoted after a $5,000 contract with ATB Financial turned into a multi-year deal. Its conversational assistants handled more than 500 common banking queries for customers including Visa, BMO, EQ Bank and Commonwealth Bank of Australia. Glia acquired the company in June 2022 and kept the Vancouver office as a conversational AI centre.
Backers
Yaletown Partners, Flying Fish Partners, BDC Capital
Quick answers
What did Finn AI do?
It built white-label virtual assistants that banks and credit unions put in their own apps and Facebook Messenger, so customers could ask questions in plain language.
Who founded Finn AI?
Jake Tyler, Natalie Cartwright and Guru Atlu, in Vancouver in 2014. It began as the peer-to-peer payments app Payso.
Does Finn AI still exist?
No. Glia acquired it in June 2022 and folded the product into its digital customer service platform, keeping the Vancouver team.