The people
What they build
Open roles via the TechTO Job Board
Working at Kids Help Phone
Browse open roles across the community on the TechTO Job Board — Canada’s most connected tech network. Kids Help Phone’s roles show up here whenever they post.
Open roles on the TechTO Job Board ↗Or their own careers page: kidshelpphone.ca/careers ↗Jobs live on jobs.techto.org — the only structured source. We link to it rather than scraping career sites, so the board is always the source of truth.
On the TechTO stage
Every talk is searchable — ask the archive about Kids Help Phone ↗
About
Kids Help Phone launched on 16 May 1989 as the first telephone counselling service in Canada dedicated to young people, free, anonymous and available around the clock. It has since added texting, live chat, moderated peer-to-peer forums, self-guided wellness tools, a 'Resources Around Me' directory of local services, and Good2Talk for post-secondary students — the point being that a young person in trouble reaches for whichever channel they already use. It is a registered charity funded by donations rather than a government service, and reported revenue of about $20.7 million in 2019 and more than 1,000 volunteers in 2020. Mark Jordan was vice-president of brand strategy and chief communications officer when he took the MarketingTO stage in December 2018 and argued that marketing technology has to keep a human at the centre — a case made from inside a crisis service where getting a message wrong carries real consequences.
Backers
Registered Canadian charity funded by donations, not a venture-backed company
Quick answers
What is Kids Help Phone?
A Canadian charity founded in 1989 that gives young people free, confidential counselling and crisis support by phone, text and chat, 24 hours a day, anywhere in the country.
When was Kids Help Phone founded?
16 May 1989. It was the first telephone counselling service in Canada dedicated to young people.
Who spoke for Kids Help Phone at TechTO?
Mark Jordan, then its vice-president of brand strategy and chief communications officer, at MarketingTO in December 2018, on why the human element has to survive the automation of marketing.