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Maple

Maple is a Toronto virtual care company that connects Canadians to a doctor by phone, video or text, usually in under ten minutes. Founded in 2015 by emergency physician Brett Belchetz with Roxana Zaman and Stuart Starr, it is paid for directly by patients, through employer benefit plans, and under provincial government contracts.

Digital HealthTorontoFounded 2015getmaple.ca
4MCanadians on the platform — about 10% of the country — as Brett Belchetz said on the TechTO stage in June 2023TechTO stage 2023-06-12
91%of visits resolved on the platform, with 98% patient satisfaction, as of the April 2018 TechTO talkTechTO stage 2018-04-16
150+practitioners, 24 hours a day, on what was then Canada's largest coast-to-coast online doctor network — April 2018TechTO stage 2018-04-16
$75M CADinvested by Shoppers Drug Mart, a Loblaw Companies subsidiary, in late 2020 alongside a deal to provide virtual care servicesBetaKit, 2021-07-31

The people

Brett BelchetzCo-founder & CEO · 3 TechTO talks
RZ
Roxana ZamanCo-founderprofile coming
SS
Stuart StarrCo-founder & CTOprofile coming

What they build

On-demand virtual visitsSee a Canadian-licensed doctor by phone, video or text, 24/7, and go straight to a doctor rather than through a nurse or care coordinator
Prescriptions & deliveryDigital prescriptions with delivery across the country
Employer benefit plansVirtual care funded by employers as a benefit, the way dental and paramedical care are
Mental health & ADHD careExpanded in November 2025 with the acquisition of Beyond ADHD, which does virtual ADHD assessment, diagnosis and follow-up

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On the TechTO stage

Every talk is searchable — ask the archive about Maple

About

Maple started in 2015 in Brett Belchetz's dining room. He was an emergency room doctor watching patients wait eight hours for four minutes of transactional care, and he brought in two friends — Stuart Starr as CTO and Roxana Zaman for the product and business side — because he had no technology or company-building background himself. The first doctors on the platform were his own ER colleagues, brought on as co-owners so the network would stay staffed in the early days when there were no patients. By the April 2018 TechTO talk Maple had over 150 practitioners available around the clock, coast to coast, resolving 91% of visits on the platform. Because Canadian provinces largely do not fund virtual care, Maple is paid for by patients directly, by employers through benefit plans, and by provincial governments under contracts Belchetz said in 2018 he was not permitted to talk about. That funding model has drawn steady public criticism, which he answers with a taxi analogy: you pay to save the hours, not because walking isn't free. Shoppers Drug Mart invested $75M CAD in late 2020 alongside a deal to provide virtual care. Maple explored a $100M TSX IPO in 2021 and did not file. In November 2025 it acquired Beyond ADHD.

Backers

Shoppers Drug Mart, a subsidiary of Loblaw Companies Limited, invested $75M CAD in late 2020 alongside a deal to provide virtual care services. Maple hired TD Securities, RBC Capital Markets and CIBC World Markets toward an expected $100M TSX IPO in 2021 but never filed.

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Quick answers

What does Maple do?

Maple connects Canadians to a doctor virtually — by phone, video or text — usually in under ten minutes, with digital prescriptions and delivery. It goes straight to a doctor rather than routing through a nurse or care coordinator, and keeps shared online records so care stays continuous even when you see a different doctor each time.

Who founded Maple, and when?

Brett Belchetz, an emergency room physician and former McKinsey consultant, founded Maple in 2015 with two friends: Stuart Starr, his CTO, and Roxana Zaman. They worked out of Belchetz's dining room with no funding, and the first doctors on the platform were his own ER colleagues, brought on as co-owners.

Does Maple cost money, and why?

Yes, because Canadian provinces largely do not fund virtual care. Maple is paid for by patients directly, by employers through benefit plans, and by provincial governments under contract. Belchetz's argument on the TechTO stage is that it should be publicly funded, and the way to get there is to run it and prove it works — his 2018 talk was largely about the abuse the company takes for charging.

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Maintained by TechTO · facts sourced and dated · last reviewed Jul 14, 2026