The people
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Working at IT Glue
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On the TechVancouver stage
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About
Founded in 2013 in Vancouver, IT Glue built IT documentation software for managed service providers — a single place to store the client passwords, network configurations and standard operating procedures an MSP technician needs mid-job. Kaseya acquired the company on 19 December 2018 and kept it operating as a standalone business unit out of Vancouver; founder and CEO Chris Day stepped down at the acquisition. Luis Giraldo, then an IT Glue executive, took the TechVancouver stage in August 2017 to walk through five lessons from the company's hyper-growth.
Backers
Acquired by Kaseya in December 2018; terms not disclosed
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Quick answers
What does IT Glue do?
It is IT documentation software for managed service providers, keeping client passwords, configurations and procedures in one searchable place.
Who founded IT Glue?
Chris Day, in Vancouver in 2013. He stepped down when Kaseya acquired the company in 2018.
Was IT Glue acquired?
Yes — Kaseya announced the acquisition on 19 December 2018. IT Glue continues as a standalone business unit headquartered in Vancouver.