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Plusgrade

Plusgrade is a Montreal travel-technology company whose platform powers upgrade and ancillary-revenue offers for airlines, hotels, cruise lines and rail operators. Founded in 2009 by Ken Harris, it is backed by CDPQ, Novacap and General Atlantic and acquired loyalty firm Points for US$385M.

Travel TechMontrealFounded 2009plusgrade.com
US$385Macquisition of Points, completed 2023The Globe and Mail

The people

What they build

PlusgradeAncillary-revenue and upgrade platform for travel operatorsProduct page ↗

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About

Plusgrade, founded in 2009 by Ken Harris in Montreal, builds software that lets airlines, hotels, cruise and rail companies sell upgrades and other ancillary products, generating incremental revenue from existing inventory. It is backed by Caisse de depot et placement du Quebec, Novacap and General Atlantic, and in 2023 completed a roughly US$385M acquisition of loyalty-commerce company Points.

Backers

Backed by Caisse de depot et placement du Quebec (CDPQ), Novacap and General Atlantic.

Quick answers

What does Plusgrade do?

Its platform powers upgrade and ancillary-revenue offers for airlines, hotels, cruise lines and rail operators.

Who founded Plusgrade?

Ken Harris, in Montreal, in 2009.

Who backs Plusgrade?

Caisse de depot et placement du Quebec (CDPQ), Novacap and General Atlantic; it acquired Points for US$385M in 2023.

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Maintained by TechTO · facts sourced and dated · last reviewed Jul 22, 2026