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Glia

Glia is a digital customer service platform for banks and credit unions, combining messaging, voice, video and AI assistants in one interaction. It acquired Vancouver's Finn AI in June 2022 and kept the Canadian office as a conversational AI centre of excellence.

SaaSNew YorkFounded 2012glia.com
June 2022acquired Finn AI, keeping the Vancouver officeBetaKit, 2022-06-27

The people

Miru GunarajahHead of Revenue Acceleration · 1 TechTO talk
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Dan MichaeliCo-founder & CEOprofile coming
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Carlos PaniaguaCo-founderprofile coming
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Justin DiPietroCo-founderprofile coming

Open roles via the TechTO Job Board

Working at Glia

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Open roles on the TechTO Job Board ↗Or their own careers page: glia.com/careers ↗

Jobs live on jobs.techto.org — the only structured source. We link to it rather than scraping career sites, so the board is always the source of truth.

On the TechTO stage

Every talk is searchable — ask the archive about Glia

About

Glia sells 'unified interaction management' to financial institutions — chat, voice, video and co-browsing handled in a single thread, with AI assistants layered on top. Its June 2022 acquisition of Finn AI brought virtual banking assistants and a Vancouver engineering team. Glia's revenue acceleration lead Miru Gunarajah took the TechTO stage in May 2026.

Backers

Insight Partners, Wildcat Venture Partners, Temasek

Some figures are founder-stated, not independently confirmed

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Quick answers

What does Glia do?

It gives banks and credit unions one platform for customer conversations — messaging, voice, video, co-browsing — with AI assistants handling routine banking queries.

What is Glia's Canadian connection?

It acquired Vancouver's Finn AI in June 2022, committing to expand the Canadian office into a conversational AI centre of excellence.

Who from Glia has spoken at TechTO?

Miru Gunarajah, who leads revenue acceleration, in a May 2026 fireside chat on RevOps, AI and context graphs.

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Maintained by TechTO · facts sourced and dated · last reviewed Jul 31, 2026