ecosystem / companies / returnbear
ReturnBear logo

ReturnBear

ReturnBear is a Toronto company that handles e-commerce returns close to the shopper — drop-off points and regional processing instead of shipping every item back — recovering value for brands and cutting freight. Sylvia Ng founded it in October 2021; returns platform Redo has since acquired it.

E-commerceTorontoFounded 2021returnbear.com

The people

Open roles via the TechTO Job Board

Working at ReturnBear

Browse open roles across the community on the TechTO Job Board — Canada’s most connected tech network. ReturnBear’s roles show up here whenever they post.

Open roles on the TechTO Job Board ↗Or their own careers page: returnbear.com/careers ↗

Jobs live on jobs.techto.org — the only structured source. We link to it rather than scraping career sites, so the board is always the source of truth.

On the TechTO stage

Every talk is searchable — ask the archive about ReturnBear

About

North American shoppers return roughly $800 billion of goods a year, and much of it never resells because the logistics cost more than the item. ReturnBear built a network of label-free drop-off locations in Cadillac Fairview malls, Staples Canada and HBC stores, with processing hubs behind them, and expanded into the UK and Australia. It grew out of Koru, the Ontario Teachers' venture studio.

Backers

Cadillac Fairview and Koru, the venture studio of the Ontario Teachers' Pension Plan

More from TechTO ×4

Quick answers

What does ReturnBear do?

It runs package-free, label-free returns drop-off locations and regional processing hubs, so returned goods travel less and more of them get resold.

Who backs it?

Cadillac Fairview and Koru, the Ontario Teachers' Pension Plan venture studio. Redo, a US returns platform, has since acquired the company.

Suggest an edit
Work here? Claim this page
Know someone who belongs here? Suggest a profile
Maintained by TechTO · facts sourced and dated · last reviewed Aug 3, 2026